Privacy Policy

How is information collected?

the bmb store collects personal information when you register online with us or when you sign up for our email newsletter in doing so we collect information such as your name, billing and delivery address, email address and contact phone number.

We may also collect details of transactions you carry out on our website or when telephoning us. If you contact us, we may keep a record and we may also ask you to complete surveys that we use for research purposes, although you can choose to not respond to these if you choose.

the bmb store is committed to respecting and takes your privacy seriously. We recognise the trust you are placing in us through your dealings with us and in return we do everything we can to maintain that trust. For your protection, any personal information we collect from you will be used in accordance with the Australian Privacy Principle in the Privacy Act 1988.

As required by this Act we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Policy. 

If you require access to your personal details, please contact us.  It is also advisable to keep your information up to date and accurate. If you require your information to be destroyed, we will securely do so upon request. We encourage you to help us keep your information accurate and up to date.

What information is collected?

Where you order products or subscribe to our email newsletter, we will collect and store details such as your name, email address and your contact and billing information. With regards to your transactions, we collect this but do not store these details.

What happens to the information that is collected?

Any of your personal details will only be used by the bmb store to assist us in providing the best customer experience and service to you, and to process and deliver your order.

Contact Information

If you have questions, complaints, comments or requests regarding this Privacy Policy please email our Privacy Officer via 


Like many websites, the bmb store uses cookies to collect anonymous visitor information. Cookies are alphanumeric identifiers that are transferred to your computer's hard drive through your web browser.

Cookies allow web applications to respond to you as an individual and, for example, make it possible for us to store the contents of your shopping cart until you are ready to check out.

They also recognise your browser when you visit and provide you with information about products that interest you. By doing this, we can personalise your return visits and save you time during the checkout.

Cookies also help to speed up the operation of the website and gather valuable marketing information on website usage which allows us to constantly improve our service to you. Cookies cannot harm your computer and do not contain any personal or private information.

They cannot be used to disseminate viruses, or get a user's email address etc. They only contain and transfer to the website as much information as the users themselves have disclosed to that website.

It is possible to prevent cookies from being used in your browser by turning the feature off, but in order to enjoy shopping with your computer must be set to receive cookies.

We welcome customer feedback and aim to please our customers with each uniquely crafted piece. To contact us, please email